We are committed to providing users with clear and convenient after-sales service, making your shopping experience more worry-free.
1️⃣ Return Period
If your product meets the return conditions after receiving it, you can apply for a return within 30 days. Return applications will not be accepted after 30 days. Thank you for your understanding.
2️⃣ Refund Processing Time
After the returned product is approved and processed, we will process the refund within 3 days. The refund will be returned to your original payment account. The specific arrival time may vary slightly depending on the payment platform.
3️⃣ Return Conditions
To ensure fairness and normal operation, the following situations may affect the acceptance of returns:
The product is not damaged by human error or affects resale.
The product is in basically intact packaging.
Valid order information is provided.
4️⃣ Return Process
Users can submit a return application through customer service channels. We will review the application and provide follow-up guidance after receiving it.
Return Address: Peteiro 17 BERGONDO, A CORUÑA, C, 15166
📌 Special Note
📌 Due to continued losses, the merchant has decided to conduct a clearance sale at a loss.
This clearance sale is a temporary operational adjustment measure aimed at clearing inventory at more favorable prices and giving back to customers. During this period, we will still do our best to ensure the normal execution of the return process and refund time.